At EduGradient, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you book conference tickets, register for workshops, or interact with our website.

By using EduGradient’s services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information when you interact with us:

  • Personal Details: Name, email address, phone number, organization/institution name, job title.
  • Payment Information: Billing address and transaction details. (Note: EduGradient does not store credit/debit card information. All payments are processed securely via third-party payment gateways.)
  • Event Preferences: Workshops or sessions you register for.
  • Technical Data: IP address, browser type, device information, and cookies when you use our website.

2. How We Use Your Information

Your information is used to:

  • Process and confirm your ticket/workshop registrations.
  • Send confirmation emails, event updates, and reminders.
  • Provide customer support and respond to your queries.
  • Improve our website and event experience.
  • Comply with legal or regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share limited data only in the following situations:

  • Payment Processing: With trusted payment partners to complete transactions.
  • Event Management: With event partners, venues, or organizers to facilitate smooth entry and workshop arrangements.
  • Legal Compliance: If required by law, court order, or government authority.

4. Data Security

  • We use industry-standard security measures to protect your personal data.
  • Payment information is processed through secure, PCI-DSS-compliant gateways.
  • While we strive to safeguard all data, no method of electronic transmission is 100% secure. You share information at your own risk.

5. Data Retention

  • We retain your personal data only as long as necessary for event management, legal compliance, and legitimate business purposes.
  • You may request deletion of your data after the event, subject to any legal obligations.

6. Your Rights

As a user, you have the right to:

  • Request access to the personal data we hold about you.
  • Ask for corrections to inaccurate or outdated information.
  • Request deletion of your data (where legally possible).
  • Opt-out of promotional emails at any time by using the “unsubscribe” link in our messages.

7. Cookies & Tracking

  • EduGradient may use cookies and similar technologies to improve website functionality and user experience.
  • You can manage or disable cookies in your browser settings. However, this may affect some features of our site.

8. Third-Party Links

  • Our website or event communication may contain links to third-party sites. EduGradient is not responsible for the privacy practices or content of these external sites.

9. Updates to Privacy Policy

  • We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “last updated” date. We encourage you to review it periodically.

10. Contact Us

  • For assistance with ticket delivery, transfer requests, or any other concerns, reach out to us:
    • 📧 Email: support@edugradient.com